SAFETY. EXPERIENCE. EXCELLENCE
Graham Plastic Surgery is proud to offer all of our surgeries in our on-site state of the art surgical facility. Newly constructed, this suite was custom designed by Dr. Graham, keeping patient safety and quality at the forefront. The suite has met the rigorous national accreditation standards of the Accreditation Association of Ambulatory Healthcare-AAAHC, as well as the New York State Standards for Ambulatory Office Surgery. However, we hold ourselves to even higher standards of Safety, Quality, and not least of all, the Patient Experience. Each patient has a personalized surgeon, anesthesiologist, and nurse to provide a truly boutique experience.
- Safety
- The Staff: This is the most important component of safety. At Graham Plastic Surgery, we hire only the best people. As a result, we provide the best outpatient surgical experience in Rochester-Period.
- Anesthesia-We use only Board-Certified Anesthesiologists, not CRNA’s (anesthesia nurses) or medical residents. Albeit rare, should a complication occur, we want the best professionals present. Our anesthesiologists are all board certified and have over 20 years of experience providing anesthesia services.
- Nursing-Our nursing staff is also second to none. Our seasoned nurses all have experience in ambulatory surgery, emergency medicine, and critical care. They were rigorously selected for their competency, disposition, and compassion for their patients. This is front to back the best operative nursing staff in the region.
- The Facility: The Graham Plastic Surgery Suite was designed by a surgeon, for surgeons. Any craftsman needs the proper environment and tools to provide a quality product. Of all things, surgery should not be the exception. As a result of this philosophy, our surgical suite has bright lights, a spacious floor plan, and state of the art equipment. We have prepared for every eventuality, with back-ups for our back-ups. As a result, we provide the highest quality product in the safest possible environment.
- The Staff: This is the most important component of safety. At Graham Plastic Surgery, we hire only the best people. As a result, we provide the best outpatient surgical experience in Rochester-Period.
- Excellence
- At Graham Plastic Surgery we are committed to providing the highest quality surgical care to our patients. It is not just a job, it is our passion. This is not just a philosophy, but a promise that we have to live up to, and one we make to each one of our patients. Along those lines, we hire only the best people, limit the number of cases we do each day to ensure everyone has optimal energy, and provide a boutique one-on-one experience for each patient.
- Experience
- To use a coffee analogy, a hospital simply provides coffee grounds( a commodity), our competitors serve you a cup at a diner(a service), but we want to be a Starbucks experience(an experience). From the time a patient schedules their surgery to their last follow up visit, we want the experience to be positive and unique. This is why our facility is inviting, clean, and well-designed, and our staff and their processes are at a platinum level.
Surgical Suite Frequently Asked Questions
What is the address of the surgical suite?
Graham Plastic Surgery is located at:
129 West Commercial Street, East Rochester, NY 14445
Parking is located in the public lot across the street or in spaces directly in front of the building. Handicap spots and a pull through loading and unloading area are available for patient discharge.
When do I need to arrive for my surgery?
You will be called by a nurse 4-7 days prior to your surgery informing you of arrival time and any preoperative instructions. You will typically arrive 45-60 minutes prior to your surgery time in order to check paperwork, start an IV, and do any appropriate exams/testing.
What happens in the case of an emergency?
First of all, if an emergency occurs you are in better hands at our suite than at most hospitals. The highly-experienced and committed staff at our office surgical suite is vastly superior to that at a busy teaching hospital. However, should an elevated level of care be needed, similar to hospital owned ambulatory surgery centers, transfer to a hospital is straightforward. In addition, all credentialed physicians have admitting privileges to local hospitals.
